How do I request a refund?

For purchases made on Windows Marketplace:
Each seller listed on Windows Marketplace has its own return and refund policy. Please contact the product manufacture or seller of your purchase. If you purchased an item through the digital locker, sign in to your digital locker account here https://digitallocker.windowsmarketplace.com/locker.aspx and click Purchase History. Contact information for each seller from whom you've purchased products is located under "Additional Details".

For purchases from Microsoft Store:
For more information on Microsoft Store returns policies, please click here http://store.microsoft.com/Help/Returns-Refunds.

Don't remember if you bought an item through Windows Marketplace or Microsoft Store?
Contact the digital locker Support Team https://digitallocker.windowsmarketplace.com/help.aspx for assistance in determining where your purchase was made. You will need to have your Transaction ID available, which can be found on your purchase receipt or credit card statement.